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The Core 750's filter contains 250 grams of activated carbon, which may cause a slight carbon smell initially. To help it dissipate, run the purifier on fan speed 3 for 48 hours. The smell should go away on its own.
The red UV lamp indicator light turns on after two years to remind you to replace the Core 750 Lamp. If your purifier is new or within the 2-year period, the light may be on because the lamp is loose. To troubleshoot this issue:. Turn off the purifie
First, ensure you are using the correct voltage (120V, 60Hz). If you are moving the purifier, make sure the lock on the base is fully engaged, and lift the unit correctly. To troubleshoot this issue:. Try plugging the purifier into a different outlet
The red light on the PCO Replacement indicator means that the top cover is not fully closed. To troubleshoot this issue:. Make sure your purifier is plugged in. Ensure the on/off button is at the top. Turn the top cover counterclockwise to loosen it.
Yes, your unit is working as intended. The Core 750 is designed to have intentional downtime. The UV light turns off for 20 minutes every 2 hours to allow the reactor cell's crystalline matrix to regenerate and extend the life of the lamps. This down