Puraclenz Core 750 Troubleshooting FAQs

Why does my Core 750 have a faint smell when I first plug it in?

The Core 750's filter contains 250 grams of activated carbon, which may cause a slight carbon smell initially. To help it dissipate, run the purifier on fan speed 3 for 48 hours. The smell should go away on its own.

Red UV Lamp Icon On? For New Cores (less than two years old)

To get started, please select the option that best matches your unit:. • If your unit is more than two years old, click here for next steps. • If your unit is new or less than two years old, follow the instructions below. Disconnect power before doin

Red UV Lamp Icon On? For Older Cores (more than two years old)

To get started, please select the option that best matches your unit:. • If your unit is new or less than two years old, click here for next steps. • If your unit is more than two years old, follow the instructions below. If your unit is two years or

Why is my operational light off, or why does the unit have no power?

First, ensure you are using the correct voltage (120V, 60Hz). If you are moving the purifier, make sure the lock on the base is fully engaged, and lift the unit correctly. To troubleshoot this issue:. Try plugging the purifier into a different outlet

What does the red flashing PCO Replacement light mean?

The red light on the PCO Replacement indicator means that the top cover is not fully closed. To troubleshoot this issue:. Make sure your purifier is plugged in. Ensure the on/off button is at the top. Turn the top cover counterclockwise to loosen it.

The blue light on top has turned off. Is my unit still working?

Yes, your unit is working as intended. The Core 750 is designed to have intentional downtime. The UV light turns off for 20 minutes every 2 hours to allow the reactor cell's crystalline matrix to regenerate and extend the life of the lamps. This down

PCO Lamp Icon is Red?

To maintain your Core purifier's performance, it's essential to replace the key components on a regular schedule. Your purifier's indicator lights will notify you when it's time for a replacement. To order a Recharge Cell, Puraclenz Model R0002, clic