Learn About Photon and the PCO Technology Behind Our Products

<div data-widget-type="custom_widget" data-x="0" data-w="12" id="isPasted"><h2 data-hs-cos-general-type="widget" data-hs-cos-type="module" id="puraclenz-photon-uses-our-patented-recharge-cell-that-generates-an-exceptionally-high-density-of-ozone-free-ions-that-deactivate-indoor-mold1-spores-viruses2-and-bacteria3in-the-air-and-on-exposed-surfaces">Puraclenz Photon uses our patented Recharge Cell that generates an exceptionally high density of ozone-free ions that deactivate indoor mold<sup id="isPasted">1</sup> spores, viruses<sup>2</sup>, and bacteria<sup>3&#xA0;</sup>in the air and on exposed surfaces.</h2><hr><p><br></p></div><div data-widget-type="custom_widget" data-x="0" data-w="12"><div data-hs-cos-general-type="widget" data-hs-cos-type="module"><div data-hs-cos-general-type="widget" data-hs-cos-type="inline_richtext_field"><h4 style=" text-decoration: none solid rgb(77, 77, 79);" id="the-video-below-explains-the-puraclenz-photon-process">The video below explains the Puraclenz Photon process.</h4><div data-service="vimeo" data-responsive="true"><span contenteditable="false" draggable="true" class="fr-video fr-deletable fr-rv fr-fvc fr-dvb fr-draggable"><iframe width="100%" src="https://www.youtube.com/embed/z11r3OFWJUs??si=Nfzj--HMeXZsO3pJ&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"><span class="fr-mk" style="display: none;">&#xA0;</span><span class="fr-mk" style="display: none;">&#xA0;</span></iframe></span></div><h3 style=" text-decoration: none solid rgb(77, 77, 79);" id><br></h3><h3 style=" text-decoration: none solid rgb(77, 77, 79);" id="what-does-the-puraclenz-photon-models-do">What does the Puraclenz Photon models do?</h3><p>The Puraclenz Photon uses the patented PCO Recharge Cell technology generating PCO ions in the air to reduce and deactivate mold<sup id="isPasted">1</sup> spores, viruses<sup>2</sup>, and bacteria<sup>3&#xA0;</sup>in the air and on exposed surfaces.</p><h3 style=" text-decoration: none solid rgb(77, 77, 79);" id="what-is-pco-how-does-pco-technology-work">What is PCO? How does PCO technology work?</h3><p>Puraclenz Photocatalytic Oxidation (PCO) uses a light-powered chemical process to generate a continuous army of ions to proactively break down pollutants outside of the purifier &#x2013; mid-air, and surfaces. It can get to those hard-to-reach places that other filtration technologies simply can&#x2019;t. Conventional air purifiers have no impact on surface pollutants because they can&#x2019;t be carried through the air and removed by filtration.&#xA0;</p><p><span class="fr-img-caption fr-fic fr-bordered fr-rounded fr-dib" style="width: 269px;"><span class="fr-img-wrap"><img src="https://attachments.gorgias.help/ldzOw7JDmrL6oL59/hc/B9Zby7ZDjp6eNk3R/2025060316-8a57e754-52c1-4888-b919-05f057f1fa56-cellhero-copy-2.png" style="width: 257px;" class="fr-fic fr-bordered fr-rounded fr-dii"><span class="fr-inner">Recharge Cell</span></span></span></p><p>The patented PCO Recharge Cell technology inside each Puraclenz purifier is uniquely designed with turbine-like fins and proprietary nanocoating to create a much higher density of ozone-free ions compared to other PCO products. Our science-backed technology is proven by third party laboratory tests, safety certifications and technology reports.</p><h3 style=" text-decoration: none solid rgb(77, 77, 79);" id="do-puraclenz-products-replace-chemical-surface-cleaners">Do Puraclenz products replace chemical surface cleaners?</h3><p>Puraclenz technology offers a safe, continuous, and efficient means of disinfecting indoor air and exposed surfaces. Puraclenz products do not replace normal cleaning or mold<sup id="isPasted">1</sup> remediation. However, they do augment cleaning and mold remediation efforts. And, Puraclenz products offer the opportunity to use far fewer toxic chemicals. Puraclenz recommends keeping best practices for good sanitization.</p><h3 style=" text-decoration: none solid rgb(77, 77, 79);" id="how-long-does-it-take-puraclenz-photon-to-clean-the-air">How long does it take Puraclenz Photon to clean the air?</h3><p>The Photon models are designed to operate continuously (24/7) to output PCO-generated ionization into your indoor space. It takes 48-72 hours to fully envelop the space. Your purifier works most efficiently in a sealed environment. Opening the windows can allow more pollutants to enter the air in your home, which means it will take longer to work.</p><hr><p><sup><span style="font-size: 10px;">1&#xA0;</span></sup><span style="font-size: 10px;">In independent laboratory testing, the Photon purifier was 99.75% effective at reducing Candida albicans from surfaces and 95.1% effective at reducing Aspergillus brasiliensis in the air.</span></p><p><span style="font-size: 10px;"><sup>2&#xA0;</sup>In independent laboratory testing, the Photon purifier was 99.4% effective at reducing MS2 bacteriophage virus in the air and 58% effective at reducing SARS-CoV-2 on surfaces.</span></p><p><span style="font-size: 10px;"><sup>3&#xA0;</sup>In independent laboratory testing, the Photon purifier was 99.7% effective at reducing dangerous bacteria Methicillin-Resistant Staphylococcus epidermidis in the air and 95% effective at reducing dangerous bacteria Staphylococcus aureus on surfaces.</span></p><p><span style="font-size: 10px;"><sup>4&#xA0;</sup>Non-living sources such as pet dander, cockroach matter allergens, dust mite matter allergens.</span></p><p>&#xA0;</p></div></div></div>

How does the Photon work?

Where to Install Photon for Maximum Efficiency

<div data-widget-type="custom_widget" data-x="0" data-w="12" id="isPasted"><div data-hs-cos-general-type="widget" data-hs-cos-type="module"><h3 data-hs-cos-general-type="widget" data-hs-cos-type="inline_text_field" id="where-to-place-your-puraclenz-photon-for-maximum-effectiveness">Where to Place Your Puraclenz Photon for Maximum Effectiveness</h3></div></div><div data-widget-type="custom_widget" data-x="0" data-w="12"><div data-hs-cos-general-type="widget" data-hs-cos-type="module"><div data-hs-cos-general-type="widget" data-hs-cos-type="inline_richtext_field"><p data-start="180" data-end="637" id="isPasted">Proper placement of your Puraclenz Photon air purifier is essential to ensuring its advanced ionization technology works at peak performance. Like a space heater warming a room, the Photon&#x2019;s purifying ions diffuse outward, cleaning the air as they go. But just as heat fades with distance, ion density decreases the farther you get from the unit. That&#x2019;s why selecting the right location for your device&#x2014;whether in a home or business setting&#x2014;is critical.</p><p data-start="639" data-end="736">Below, we break down the best practices and key considerations for placing your Puraclenz Photon.</p></div><hr><div data-hs-cos-general-type="widget" data-hs-cos-type="inline_richtext_field">&#xA0;<h2 data-start="743" data-end="791" id="isPasted"><strong data-start="746" data-end="791">1. Central and Elevated Placement Is Best</strong></h2><p data-start="793" data-end="952">Place your Puraclenz Photon in the <strong data-start="828" data-end="849">most central area</strong> of the space you&apos;re treating. This allows ions to disperse evenly and effectively throughout the room.</p><ul data-start="954" data-end="1163"><li data-start="954" data-end="999"><p data-start="956" data-end="999">Use a <strong data-start="962" data-end="998">counter, tabletop, or wall mount</strong>.</p></li><li data-start="1000" data-end="1073"><p data-start="1002" data-end="1073">When wall-mounting, aim for a height of <strong data-start="1042" data-end="1057">6 to 9 feet</strong> from the floor.</p></li><li data-start="1074" data-end="1160"><p data-start="1076" data-end="1160">In rooms with ceilings higher than 12 feet, keep the unit <strong data-start="1134" data-end="1159">no higher than 9 feet</strong>.</p></li></ul><hr><article dir="auto" data-testid="conversation-turn-4" data-scroll-anchor="true" id="isPasted"><div tabindex="-1"><div data-message-author-role="assistant" data-message-id="9b5296b8-241a-4ee5-8be1-5f4bdfb48ebd" dir="auto" data-message-model-slug="gpt-4o"><h2 data-start="1262" data-end="1293" id="2-avoid-floor-placement"><strong data-start="1265" data-end="1293">2. Avoid Floor Placement</strong></h2><p data-start="1295" data-end="1400">While it might be tempting to place the Photon on the floor, doing so is <strong data-start="1368" data-end="1387">not recommended</strong>. Here&apos;s why:</p><ul data-start="1402" data-end="1533"><li data-start="1402" data-end="1464"><p data-start="1404" data-end="1464"><strong data-start="1404" data-end="1421">Carpet static</strong> can absorb ions before they reach the air.</p></li><li data-start="1465" data-end="1530"><p data-start="1467" data-end="1530"><strong data-start="1467" data-end="1492">Furniture and clutter</strong> on the floor can block ion diffusion.</p></li></ul><p data-start="1534" data-end="1607">Elevating the unit gives the ions a clearer path to travel and circulate.</p><hr data-start="1609" data-end="1612"><h2 data-start="1614" data-end="1658" id="3-use-hvac-systems-to-your-advantage"><strong data-start="1617" data-end="1658">3. Use HVAC Systems to Your Advantage</strong></h2><p data-start="1660" data-end="1776">Your HVAC system can actually help your Photon purify more effectively&#x2014;<strong data-start="1731" data-end="1775">if you place it near an air outflow vent</strong>.</p><ul data-start="1778" data-end="1985"><li data-start="1778" data-end="1868"><p data-start="1780" data-end="1868"><strong data-start="1780" data-end="1819">Avoid positioning near intake vents</strong>, which can pull ions away before they circulate.</p></li><li data-start="1869" data-end="1985"><p data-start="1871" data-end="1985">Air coming from HVAC vents can help distribute the ions throughout the room, extending the reach of your purifier.</p></li></ul><hr data-start="1987" data-end="1990"><h2 data-start="1992" data-end="2037" id="4-keep-doors-open-for-better-coverage"><strong data-start="1995" data-end="2037">4. Keep Doors Open for Better Coverage</strong></h2><p data-start="2039" data-end="2153">Ion diffusion is <strong data-start="2056" data-end="2093">blocked by walls and closed doors</strong>. To ensure the unit treats multiple rooms or a larger area:</p><ul data-start="2155" data-end="2292"><li data-start="2155" data-end="2203"><p data-start="2157" data-end="2203"><strong data-start="2157" data-end="2176">Keep doors open</strong>, even overnight if needed.</p></li><li data-start="2204" data-end="2292"><p data-start="2206" data-end="2292">For spaces with closed-off rooms, consider using <strong data-start="2255" data-end="2273">multiple units</strong> for full coverage.</p></li></ul><hr data-start="2294" data-end="2297"><h2 data-start="2299" data-end="2336" id="5-smart-use-of-multiple-units"><strong data-start="2302" data-end="2336">5. Smart Use of Multiple Units</strong></h2><p data-start="2338" data-end="2385">If you&#x2019;re using more than one Puraclenz Photon:</p><ul data-start="2387" data-end="2691"><li data-start="2387" data-end="2470"><p data-start="2389" data-end="2470">Place them so their coverage areas <strong data-start="2424" data-end="2435">overlap</strong>&#x2014;this boosts overall effectiveness.</p></li><li data-start="2471" data-end="2548"><p data-start="2473" data-end="2548">Focus on <strong data-start="2482" data-end="2499">problem zones</strong> like kitchens, bathrooms, or high-traffic areas.</p></li><li data-start="2549" data-end="2691"><p data-start="2551" data-end="2691">In high-occupancy spaces (e.g., offices, churches), <strong data-start="2603" data-end="2623">additional units</strong> may be necessary to maintain adequate ion levels during peak times.</p></li></ul><hr data-start="2693" data-end="2696"><h2 data-start="2698" data-end="2752" id="6-dont-place-near-open-windows-or-air-intakes"><strong data-start="2701" data-end="2752">6. Don&#x2019;t Place Near Open Windows or Air Intakes</strong></h2><ul data-start="2754" data-end="2926"><li data-start="2754" data-end="2853"><p data-start="2756" data-end="2853">Open windows and air intakes can <strong data-start="2789" data-end="2818">pull ions out of the room</strong>, decreasing the purifier&#x2019;s impact.</p></li><li data-start="2854" data-end="2926"><p data-start="2856" data-end="2926">Aim for <strong data-start="2864" data-end="2883">interior spaces</strong> with minimal drafts or rapid air exchange.</p></li></ul><hr data-start="2928" data-end="2931"><h2 data-start="2933" data-end="2969" id="7-spacing-with-other-devices"><strong data-start="2936" data-end="2969">7. Spacing with Other Devices</strong></h2><ul data-start="2971" data-end="3294"><li data-start="2971" data-end="3188"><p data-start="2973" data-end="3188"><strong data-start="2973" data-end="2989">HEPA Filters</strong>: These pair well with Photons, as HEPA filters remove particles while Photon inactivates pathogens. However, keep them <strong data-start="3109" data-end="3131">several feet apart</strong> so the HEPA doesn&#x2019;t immediately pull in the ionized air.</p></li><li data-start="3189" data-end="3294"><p data-start="3191" data-end="3294"><strong data-start="3191" data-end="3208">Dehumidifiers</strong>: Maintain a <strong data-start="3221" data-end="3247">10 to 20-foot distance</strong> to prevent interference with ion distribution.</p></li></ul><hr data-start="3296" data-end="3299"><h2 data-start="3301" data-end="3337" id="8-keep-the-unit-running-247"><strong data-start="3304" data-end="3337">8. Keep the Unit Running 24/7</strong></h2><p data-start="3339" data-end="3408">The Photon is designed for <strong data-start="3366" data-end="3384">continuous use</strong>. For optimal operation:</p><ul data-start="3410" data-end="3523"><li data-start="3410" data-end="3454"><p data-start="3412" data-end="3454"><strong data-start="3412" data-end="3453">Plug into a standard 120V/60Hz outlet</strong>.</p></li><li data-start="3455" data-end="3523"><p data-start="3457" data-end="3523">Avoid using <strong data-start="3469" data-end="3499">timers or switched outlets</strong> that could shut it off.</p></li></ul><hr data-start="3525" data-end="3528"><h2 data-start="3530" data-end="3547" id="conclusion"><strong data-start="3533" data-end="3547">Conclusion</strong></h2><p data-start="3549" data-end="3883">Maximizing your Puraclenz Photon&apos;s effectiveness comes down to smart placement. Think <strong data-start="3635" data-end="3646">central</strong>, <strong data-start="3648" data-end="3660">elevated</strong>, and <strong data-start="3666" data-end="3682">unobstructed</strong>. Use your building&#x2019;s airflow to your advantage, and consider multiple units in larger or busier spaces. With proper setup, your Photon will create a cleaner, safer indoor environment around the clock.</p><hr data-start="4019" data-end="4023"><p data-start="4025" data-end="4113" data-is-last-node data-is-only-node><br></p></div></div></article><div data-edge="true"><br></div></div></div></div>

Photon Model P3000X: Placement Guide

Photon Safety Certifications: 
UL2998 - Zero Ozone Emissions Certification, CARB,  UL507 Certificate, FCC.

<div data-widget-type="custom_widget" data-x="0" data-w="12" id="isPasted"><h2 data-hs-cos-general-type="widget" data-hs-cos-type="module" id="is-the-photon-safe">Is the Photon safe?</h2></div><div data-widget-type="custom_widget" data-x="0" data-w="12"><div data-hs-cos-general-type="widget" data-hs-cos-type="module"><div data-hs-cos-general-type="widget" data-hs-cos-type="inline_richtext_field"><div data-tab="2"><h3 style=" text-decoration: none solid rgb(77, 77, 79);" id="do-puraclenz-products-emit-ozone">Do Puraclenz products emit ozone?</h3><p>Puraclenz products are certified ozone free and pass UL2998 (Underwriters Laboratories Air Cleaner Standard for Zero Ozone Emissions). It does not emit ozone. Puraclenz products can be sold in California and pass CARB (California Air Regulation Board). Puraclenz products use a special shielded UV bulb that does not emit wavelengths below 250nm. Since ozone is created by light at 185nm, Puraclenz products do not emit ozone.</p><hr><h3 id="ul2998---zero-ozone-emissions-certification">UL2998 - Zero Ozone Emissions Certification</h3><span contenteditable="false" class="fr-img-caption  fr-fic fr-dib fr-draggable fr-fil" style="width: 300px;" draggable="false"><span class="fr-img-wrap"><a href="https://puraclenz.com/pages/zero-ozone-certificate" target="_blank" rel="noopener noreferrer"><img src="https://attachments.gorgias.help/ldzOw7JDmrL6oL59/hc/B9Zby7ZDjp6eNk3R/2025060616-976026d3-0480-44a0-a8d3-2fc9161cd2a5-zero_ozone_logo.png" style="width: 300px;" class="fr-fic fr-dib fr-fil" alt="Zero Ozone Certificate"><span class="fr-inner" contenteditable="true">Zero Ozone Certificate</span></a></span></span><hr><div data-id="3db962f" data-element_type="column"><div data-id="5fcf995" data-element_type="widget" data-widget_type="heading.default"><h3 id="carb-california-air-regulation-board">CARB (California Air Regulation Board)</h3></div><div data-id="f878332" data-element_type="widget" data-widget_type="tm-button.default"><img src="https://attachments.gorgias.help/ldzOw7JDmrL6oL59/hc/B9Zby7ZDjp6eNk3R/2025060616-4bbc2f5e-19ce-43b0-b3d1-d203a061d721-carb_warning.png" style="width: 300px;" class="fr-fic fr-dib fr-fil"></div></div><div data-id="1d85b6e" data-element_type="column"><div data-id="3f96717" data-element_type="widget" data-widget_type="divider.default">&#xA0;</div></div><div data-id="685ed4b" data-element_type="widget" data-widget_type="heading.default"><p>&#xA0;<strong>Meets California ozone emissions limit: CARB certified</strong></p><p>Listed under EO#21-214, EO#21-430 and EO#21-561</p><p><br></p></div><div data-id="d59522b" data-element_type="widget" data-widget_type="text-editor.default"><hr><h3 id="isPasted">Creates no harmful VOC by-products or ultrafine particles</h3><p><span contenteditable="false" class="fr-img-caption fr-fic fr-dib fr-draggable fr-fil" style="width: 300px;" draggable="false"><span class="fr-img-wrap"><a href="https://puraclenz.com/pages/no-voc-byproducts" target="_blank" rel="noopener noreferrer"><img src="https://attachments.gorgias.help/ldzOw7JDmrL6oL59/hc/B9Zby7ZDjp6eNk3R/2025060616-8940e4bc-6ef7-4473-a513-3a82e1d5d17f-no_voc_icon_400px.png" style="width: 300px;" class="fr-fic fr-dib fr-fil"><span class="fr-inner" contenteditable="true">No VOC By-Products Lab Report.</span></a></span></span></p><p>Independent lab tests prove a P3000 unit produces no harmful VOC by-products or ultrafine particles while reducing VOC&#x2019;s Formaldehyde, Toluene, and D-limonene in a large 30 cubic meter chamber test.</p><p><br></p><hr><p><br></p><h3 id="etl-us-listed-conforming-to-ul507-safety-standards">ETL-US Listed conforming to UL507 safety standards</h3><img src="https://attachments.gorgias.help/ldzOw7JDmrL6oL59/hc/B9Zby7ZDjp6eNk3R/2025060616-7efbc428-2ca5-4160-9d59-0ce256de6dd4-etl-logo-blog-1x1-1.jpg" style="width: 300px;" class="fr-fic fr-dib fr-fil"><p><br></p><hr><h3 id="isPasted">FCC compliance (CFR 47, FCC Part 15, Subpart B)</h3><p><img src="https://attachments.gorgias.help/ldzOw7JDmrL6oL59/hc/B9Zby7ZDjp6eNk3R/2025060616-cf393de8-01b5-4aeb-bc4b-0d056f83d95b-fcc_logo.png" style="width: 300px;" class="fr-fic fr-dib fr-fil"></p><hr><h3 id="isPasted">RoHS and California Proposition 65</h3><p><img src="https://attachments.gorgias.help/ldzOw7JDmrL6oL59/hc/B9Zby7ZDjp6eNk3R/2025060616-da70794a-0bf3-4512-9b7a-d50aa53493fb-prop_65_logo_copy.jpg" style="width: 300px;" class="fr-fic fr-dib fr-fil"></p><p>Free from lead, mercury, cadmium, and phthalates.</p><hr><p><br></p></div></div><div data-id="7e3c349" data-element_type="column"><div data-id="edc782f" data-element_type="widget" data-widget_type="heading.default"><h3 style=" text-decoration: none solid rgb(77, 77, 79);" id><br></h3></div></div><div data-id="c3193ff" data-element_type="column"><br></div></div></div></div>

Photon Model P3000X: Safety Certifications

Discover Photon Replacement Parts and Purifier Maintenance Tips

<h3 style=" text-decoration: none;" id="isPasted"><span data-teams="true" id="isPasted">What are the Puraclenz Photon replacement parts and maintenance schedule?</span></h3><p>The Puraclenz Photon models has two replacement parts. The<strong>&#xA0;<a href="https://puraclenz.com/products/recharge-cell" target="_blank" rel="noopener" style=" text-decoration: underline;"><u>Recharge Cell</u></a>&#xA0;</strong>and<strong>&#xA0;</strong><a href="https://puraclenz.com/products/photon-pre-filter?selling_plan=3479797942" target="_blank" rel="noopener noreferrer"><strong><u>Photon Pre-Filter.</u></strong></a></p><hr><p><br></p><p><a href="https://puraclenz.com/products/recharge-cell?selling_plan=3480715446" target="_blank" rel="noopener noreferrer"><img src="https://attachments.gorgias.help/ldzOw7JDmrL6oL59/hc/B9Zby7ZDjp6eNk3R/2025060617-b45b8b57-a8ee-4a08-a0d0-9f8997dc8edd-cellhero-copy-2_1800x1800_dd0e2d9b-2b96-453f-b4e1-7b1a1199b8a6.png" style="width: 300px;" class="fr-fic fr-dib fr-fil fr-rounded fr-shadow"></a></p><p>The <a href="https://puraclenz.com/products/recharge-cell" target="_blank" rel="noopener" style=" text-decoration: underline;"><strong>Recharge Cell&#xA0;</strong></a>runs for 2 years. It should be replaced every two years to ensure optimal Puraclenz performance. This time duration assumes 24/7 continuous use.</p><p><br></p><h3 style=" text-decoration: none;" id><a href="https://puraclenz.com/products/photon-pre-filter?selling_plan=3479797942" target="_blank" rel="noopener noreferrer"><img src="https://attachments.gorgias.help/ldzOw7JDmrL6oL59/hc/B9Zby7ZDjp6eNk3R/2025060617-0fbaf763-9b95-4f6d-83f1-cf5980f23622-filter-1.png" style="width: 300px;" class="fr-fic fr-dib fr-fil fr-rounded fr-shadow"></a></h3><p>The <a href="https://puraclenz.com/products/photon-pre-filter" target="_blank" rel="noopener" style=" text-decoration: underline;"><strong>Photon Pre-Filter&#xA0;</strong></a>needs to be replaced or washed every 6-7 months depending on the air quality of the installation space. This time duration assumes 24/7 continuous use. &#xA0;</p><hr><h2 id="what-are-the-puraclenz-photon-maintenance-instructions">What are the Puraclenz Photon maintenance instructions?</h2><h3 style=" text-decoration: none;" id="how-and-when-to-clean-or-replace-the-photon-pre-filter">How and when to clean or replace the Photon Pre-Filter.</h3><p>Each Puraclenz Photon model comes with 2 pre-filters. The Photon Pre-Filter is designed to protect the unit&apos;s cell from dust and large particulate matter so that it functions properly. Each Pre-Filter (R0001) can be used for up to 6 months before it needs to be cleaned or replaced.</p><p>The length of time you can run your Puraclenz Photon model before cleaning the pre-filter depends on how dusty your environment is. We recommend changing/ washing the pre-filter at least every 6 months, more often if your indoor environment is dusty or if you have shedding pets.</p><p>It&apos;s important to keep your pre-filter dust-free. You can clean your pre-filter by removing it from the unit and gently tapping it upside down into a trash receptacle. You can also run cool tap water through the filter so that the dust is cleared.</p><hr><h3 id="isPasted">Replacing Your Pre-Filter</h3><p>Pre-Filter Indicator<img src="https://attachments.gorgias.help/ldzOw7JDmrL6oL59/hc/B9Zby7ZDjp6eNk3R/2025060617-3389ddab-164a-48eb-9825-19e51d342f46-6d77d944-7afa-48b7-8fdf-b85635e3bba0.png" alt class="fr-fic fr-dii"></p><p>How to Replace Photon Pre-Filter from Puraclenz on <a href="https://vimeo.com/920288189">Vimeo</a>.</p><p><span contenteditable="false" draggable="true" class="fr-video fr-deletable fr-rv fr-fvc fr-dvb fr-draggable"><iframe width="100%" src="https://player.vimeo.com/video/920288189" frameborder="0" allowfullscreen class="fr-draggable"></iframe></span></p><p id="isPasted">We recommend replacing or washing the pre-filter every 6-7 months, depending on your environmental conditions.</p><p>To replace the pre-filter, simply slide the old pre-filter out and discard. Then slide in the new pre-filter (model #R0001) to automatically resume normal operation. See diagrams 1 and 2 below.</p><p><img src="https://attachments.gorgias.help/ldzOw7JDmrL6oL59/hc/B9Zby7ZDjp6eNk3R/2025060617-91643ef4-9737-428a-9ec9-f8deb02241f0-photon_replace_filter_diagram_horizontal_1.png" style="width: 812px;" class="fr-fic fr-dib fr-fil"></p><h3 id="isPasted">Follow these steps to wash your pre-filter</h3><p>For best results, it is recommended to always use a brand new pre-filter.</p><ol><li>Slide out the dirty filter and set aside. See above diagram 1.</li><li>Slide in new or clean pre-filter to resume normal operation. See diagram 2. An extra pre-filter comes with every new purifier purchase, it can be found in the contents of the original box packaging.</li><li>Take the dirty pre-filter and run it under a faucet to spray off dust and debris. See diagram 3 below.</li><li>Shake excess water off pre-filter and let it dry overnight. Never install a wet pre-filter into the purifier, it may damage the machine. See diagram 4.</li></ol><p><img src="https://attachments.gorgias.help/ldzOw7JDmrL6oL59/hc/B9Zby7ZDjp6eNk3R/2025060617-fdca7c69-bda7-4519-995c-ee7ba3873dcf-photon_washing_filter_diagram_horizontal_1.png" style="width: 855px;" class="fr-fic fr-dib fr-fil"></p><p><br></p><hr><h6 id="isPasted">Replacing Your PCO Recharge Cell</h6><h6 id="recharge-cell-indicator">Recharge Cell Indicator<img src="https://attachments.gorgias.help/ldzOw7JDmrL6oL59/hc/B9Zby7ZDjp6eNk3R/2025060617-14e3de9e-5ca4-4162-a42c-81aeaf872ef3-2baf38ff-dc0b-48b9-a040-875907e54ec6.png" alt class="fr-fic fr-dii" style="width: 46px;"></h6><p>How to Replace the Recharge Cell from Puraclenz on <a href="https://vimeo.com/920253318" style=" text-decoration: none;">Vimeo</a>.</p><p><span contenteditable="false" draggable="true" class="fr-video fr-deletable fr-rv fr-fvc fr-dvb fr-draggable"><iframe width="100%" src="https://player.vimeo.com/video/920253318" frameborder="0" allowfullscreen class="fr-draggable"></iframe></span></p><hr><p><br></p><h3 id="isPasted">Disconnect power before doing any work to your purifier.</h3><ol><li>Turn Top cover counterclockwise (A) and remove (B). Note: if your purifier is ceiling or wall mounted, be careful not to allow the Recharge Cell to fall out when removing the Top Cover.</li><li>Use your fingers or pliers to slide out the old Recharge Cell from purifier and discard.</li><li>Remove Red Cap from the bottom of the new Recharge Cell (Model #R00002).</li><li>Slide new Recharge Cell into purifier by aligning the side channels.</li><li>Align the Top Cover with the Puraclenz logo 30&#xB0; counterclockwise to the front of the purifier, as highlighted in diagram 5.</li><li>Then place the Top Cover into the purifier as shown in diagram 6. Twist the Top Cover clockwise (b) until you hear an audible click from the safety latch (circled) to automatically resume operation.</li></ol><p><img src="https://attachments.gorgias.help/ldzOw7JDmrL6oL59/hc/B9Zby7ZDjp6eNk3R/2025060617-3aa2e3af-3140-4157-a61c-8b7266f7bac3-photon3000x_replace-cell_horizontal.png" style="width: 1041px;" class="fr-fic fr-dib fr-fil"></p><p><br></p><hr><p><br></p><h3 style=" text-decoration: none;" id="notes-and-precautions">&#xA0;<strong>Notes and Precautions</strong>&#xA0;</h3><p><strong>The following actions will void the warranty:</strong></p><ul><li><br><ul><li>Do not use rough or abrasive cloths or paper towels on the Photon housing. These will scratch the plastic.</li><li>Do not insert foreign objects or your fingers into the unit.</li><li>Do not use petroleum-based cleaners or solvents on this device.</li><li>Do not use alcohol or other solvents on this device.</li></ul></li></ul>

Photon Model P3000X: Replacement Parts and Regular Maintenance

Replacing Parts in your Puraclenz Photon air purifier is quick and straightforward. Follow the step-by-step instructions and videos to ensure optimal performance.

<div data-widget-type="custom_widget" data-x="0" data-w="12" id="isPasted"><div data-hs-cos-general-type="widget" data-hs-cos-type="module"><h2 data-hs-cos-general-type="widget" data-hs-cos-type="inline_text_field" style=" text-decoration: none solid rgb(77, 77, 79);" id="photon-model-p3000x-air-purifier-indicator-lights--parts-replacement-guide">Photon Model P3000X Air Purifier: Indicator Lights &amp; Parts Replacement Guide</h2><hr><h2 data-hs-cos-general-type="widget" data-hs-cos-type="inline_text_field" style=" text-decoration: none solid rgb(77, 77, 79);" id="need-to-buy-replacement-parts"><strong>Need to buy replacement parts?</strong></h2><p data-start="171" data-end="252" id="isPasted"><strong data-start="204" data-end="250">Sign up for a parts subscription and save!</strong></p><ul data-start="253" data-end="388"><li data-start="253" data-end="316"><p data-start="255" data-end="316">Hassle-free auto-deliveries when it&apos;s time to replace parts</p></li><li data-start="317" data-end="355"><p data-start="319" data-end="355">Free shipping in the contiguous US</p></li><li data-start="356" data-end="388"><p data-start="358" data-end="388">No commitment &#x2014; change anytime</p></li></ul><p><a href="https://puraclenz.com/pages/subscriptions" target="_blank" rel="noopener" style=" text-decoration: underline;"><img alt="image-png-Jun-21-2024-04-11-37-7856-PM" height="54" src="https://attachments.gorgias.help/ldzOw7JDmrL6oL59/hc/B9Zby7ZDjp6eNk3R/2025060618-740f589a-8515-4983-a095-13adbc77fb48-6ceff74c-048a-420e-965b-597d797cab13.png" width="264" srcset="https://help.puraclenz.com/hs-fs/hubfs/image-png-Jun-21-2024-04-11-37-7856-PM.png?width=132&amp;height=27&amp;name=image-png-Jun-21-2024-04-11-37-7856-PM.png 132w, https://help.puraclenz.com/hs-fs/hubfs/image-png-Jun-21-2024-04-11-37-7856-PM.png?width=264&amp;height=54&amp;name=image-png-Jun-21-2024-04-11-37-7856-PM.png 264w, https://help.puraclenz.com/hs-fs/hubfs/image-png-Jun-21-2024-04-11-37-7856-PM.png?width=396&amp;height=81&amp;name=image-png-Jun-21-2024-04-11-37-7856-PM.png 396w, https://help.puraclenz.com/hs-fs/hubfs/image-png-Jun-21-2024-04-11-37-7856-PM.png?width=528&amp;height=108&amp;name=image-png-Jun-21-2024-04-11-37-7856-PM.png 528w, https://help.puraclenz.com/hs-fs/hubfs/image-png-Jun-21-2024-04-11-37-7856-PM.png?width=660&amp;height=135&amp;name=image-png-Jun-21-2024-04-11-37-7856-PM.png 660w, https://help.puraclenz.com/hs-fs/hubfs/image-png-Jun-21-2024-04-11-37-7856-PM.png?width=792&amp;height=162&amp;name=image-png-Jun-21-2024-04-11-37-7856-PM.png 792w" sizes="(max-width: 264px) 100vw, 264px" class="fr-fic fr-dii"></a></p><hr><h2 id="understanding-the-indicator-lights">Understanding the Indicator Lights</h2><h3 id="flashing-yellow-pre-filter-light-">Flashing Yellow Pre-Filter Light &#xA0;<img src="https://attachments.gorgias.help/ldzOw7JDmrL6oL59/hc/B9Zby7ZDjp6eNk3R/2025060618-51f76af1-ad7d-4f06-81da-24bffe22d3d1-pre-filter_change_darkgrey_icon_857d0fc8-2d13-497e-97b7-d5ece4974fc6.png" style="width: 58px;" class="fr-fic fr-dii"></h3><ul><li data-start="474" data-end="538" id="isPasted"><p data-start="476" data-end="538"><strong data-start="476" data-end="493">What it means</strong>: The filter tray is not completely closed.</p></li><li data-start="539" data-end="636"><p data-start="541" data-end="636"><strong data-start="541" data-end="555">What to do</strong>: Close the tray securely. The light should turn off, restoring normal operation.</p></li></ul><hr><h3 style=" text-decoration: none solid rgb(77, 77, 79);" id="isPasted">Yellow or Red Pre-Filter Indicator On &#xA0;<img src="https://attachments.gorgias.help/ldzOw7JDmrL6oL59/hc/B9Zby7ZDjp6eNk3R/2025060618-ed6b4996-023e-4778-a73e-e43ee0ef59d5-pre-filter_change_darkgrey_icon_857d0fc8-2d13-497e-97b7-d5ece4974fc6.png" style="width: 60px;" class="fr-fic fr-dii"></h3><ul><li data-start="672" data-end="726" id="isPasted"><p data-start="674" data-end="726"><strong data-start="674" data-end="691">What it means</strong>: It&apos;s time to change the filter.</p></li><li data-start="727" data-end="787"><p data-start="729" data-end="787"><strong data-start="729" data-end="743">What to do</strong>: Replace the dirty filter with a clean one.</p></li><li data-start="727" data-end="787"><p data-start="729" data-end="787"><strong>Need to order</strong>: Click <a href="https://puraclenz.com/products/photon-pre-filter?selling_plan=3479797942" target="_blank" rel="noopener noreferrer"><strong><u>Photon&#xAE; Pre-Filter</u></strong></a> to order from our website.</p></li></ul><hr></div><div data-hs-cos-general-type="widget" data-hs-cos-type="module"><p><span contenteditable="false" draggable="true" class="fr-video fr-deletable fr-rv fr-fvc fr-dvb fr-draggable"><iframe width="100%" src="https://player.vimeo.com/video/920288189" frameborder="0" allowfullscreen class="fr-draggable"><span class="fr-mk" style="display: none;">&#xA0;</span><span class="fr-mk" style="display: none;">&#xA0;</span><span class="fr-mk" style="display: none;">&#xA0;</span><span class="fr-mk" style="display: none;">&#xA0;</span><span class="fr-mk" style="display: none;">&#xA0;</span><span class="fr-mk" style="display: none;">&#xA0;</span><span class="fr-mk" style="display: none;">&#xA0;</span><span class="fr-mk" style="display: none;">&#xA0;</span><span class="fr-mk" style="display: none;">&#xA0;</span><span class="fr-mk" style="display: none;">&#xA0;</span><span class="fr-mk" style="display: none;">&#xA0;</span><span class="fr-mk" style="display: none;">&#xA0;</span><span class="fr-mk" style="display: none;">&#xA0;</span><span class="fr-mk" style="display: none;">&#xA0;</span><span class="fr-mk" style="display: none;">&#xA0;</span><span class="fr-mk" style="display: none;">&#xA0;</span><span class="fr-mk" style="display: none;">&#xA0;</span><span class="fr-mk" style="display: none;">&#xA0;</span></iframe></span></p><hr><p><br></p><h3 id="steady-yellow-recharge-cell-indicator-on-">Steady Yellow Recharge Cell Indicator On <img src="https://attachments.gorgias.help/ldzOw7JDmrL6oL59/hc/B9Zby7ZDjp6eNk3R/2025060619-e16273de-d7f7-4c18-ae9a-d6745c8d5c36-screenshot%202025-06-06%20132847.png" style="width: 68px;" id="isPasted" class="fr-fic fr-dii"></h3><p data-start="1106" data-end="1130" id="isPasted"><strong>What it Means:</strong></p><p data-start="1131" data-end="1247">The Recharge Cell is nearing the end of its life, and the purifier is now operating in <strong data-start="1218" data-end="1246">reduced performance mode</strong>.</p><p data-start="1249" data-end="1270"><strong>What to Do:</strong></p><ul data-start="1271" data-end="1479"><li data-start="1271" data-end="1369"><p data-start="1273" data-end="1369">Replace the Recharge Cell with <strong data-start="1304" data-end="1320">model #R0002</strong> as soon as possible to restore full performance.</p></li></ul><hr><h3 id="isPasted">Steady Red Recharge Cell Indicator On <img src="https://attachments.gorgias.help/ldzOw7JDmrL6oL59/hc/B9Zby7ZDjp6eNk3R/2025060619-e16273de-d7f7-4c18-ae9a-d6745c8d5c36-screenshot%202025-06-06%20132847.png" style="width: 68px;" class="fr-fic fr-dii"></h3><p data-start="1532" data-end="1556" id="isPasted"><strong>What it Means:</strong></p><p data-start="1557" data-end="1651">The Recharge Cell has reached<strong>&#xA0;the end of its usable life&#xA0;</strong>and must be replaced immediately.</p><p data-start="1653" data-end="1672"><strong>What to Do:</strong></p><ol data-start="1673" data-end="1862"><li data-start="1673" data-end="1723">Install a new Recharge Cell <strong>(Model #R0002).</strong> Click <a href="https://puraclenz.com/products/recharge-cell?selling_plan=3480715446" target="_blank" rel="noopener noreferrer"><u><strong>Recharge Cell</strong></u><sup id="isPasted"><strong><u>&#xAE;</u></strong></sup></a> to order from our website.</li><li data-start="1724" data-end="1862">After replacement, press and hold the Recharge Cell reset button for 5 seconds to clear the indicator</li></ol><hr><p>Yellow Flashing Recharge Cell Indicator On <img src="https://attachments.gorgias.help/ldzOw7JDmrL6oL59/hc/B9Zby7ZDjp6eNk3R/2025060619-e16273de-d7f7-4c18-ae9a-d6745c8d5c36-screenshot%202025-06-06%20132847.png" style="width: 68px;" id="isPasted" class="fr-fic fr-dii"></p><p data-start="651" data-end="675" id="isPasted"><strong>What it Means:</strong></p><p data-start="676" data-end="760">The <strong data-start="680" data-end="718">Top Cover is not securely attached</strong> to the unit, preventing proper operation.</p><p data-start="762" data-end="783"><strong>What to Do:</strong></p><ul data-start="784" data-end="972"><li data-start="784" data-end="884"><p data-start="786" data-end="884">Twist the Top Cover <strong data-start="806" data-end="843">firmly in the clockwise direction</strong> until you hear an <strong data-start="862" data-end="882">audible &#x201C;click.&#x201D;</strong></p></li><li data-start="885" data-end="972"><p data-start="887" data-end="972">This ensures the Recharge Cell is fully engaged and the purifier is sealed correctly.</p></li></ul><blockquote data-start="974" data-end="1050"><p data-start="976" data-end="1050">Refer to the <strong data-start="989" data-end="1023">diagram or instructional video</strong> below for visual guidance.</p></blockquote><blockquote data-start="974" data-end="1050"><p data-start="976" data-end="1050"><img src="https://attachments.gorgias.help/ldzOw7JDmrL6oL59/hc/B9Zby7ZDjp6eNk3R/2025060619-823c1132-7667-4b55-aa70-3a9c1b6b7c2a-photon3000x_replace-cell_horizontal.png" style="width: 637px;" class="fr-fic fr-dib fr-fil"></p></blockquote></div></div><p><br></p><p><span contenteditable="false" draggable="true" class="fr-video fr-deletable fr-rv fr-fvc fr-dvb fr-draggable"><iframe width="100%" src="https://player.vimeo.com/video/920253318" frameborder="0" allowfullscreen class="fr-draggable"></iframe></span><br></p>

Photon Model P3000X: How-To Replace

2-Year Limited Warranty(Parts only; terms and conditions apply)

<h2 id="photon-p3000x">Photon P3000X</h2><hr><p><br></p><div tabindex="-1" id="isPasted"><table data-start="218" data-end="1787"><thead data-start="218" data-end="329"><tr data-start="218" data-end="329"><th data-start="218" data-end="250" data-col-size="sm"><strong data-start="220" data-end="232">Category</strong></th><th data-start="250" data-end="329" data-col-size="md"><strong data-start="252" data-end="263">Details</strong></th></tr></thead><tbody data-start="442" data-end="1787"><tr data-start="442" data-end="553"><td data-start="442" data-end="473" data-col-size="sm"><strong data-start="444" data-end="460">Product Name</strong></td><td data-col-size="md" data-start="473" data-end="553">Photon</td></tr><tr data-start="554" data-end="665"><td data-start="554" data-end="585" data-col-size="sm"><strong data-start="556" data-end="572">Model Number</strong></td><td data-col-size="md" data-start="585" data-end="665">P3000X</td></tr><tr data-start="666" data-end="777"><td data-start="666" data-end="697" data-col-size="sm"><strong data-start="668" data-end="685">Coverage Area</strong></td><td data-col-size="md" data-start="697" data-end="777">Up to <strong data-start="705" data-end="722">3,000 sq. ft.</strong> (278 m&#xB2;)</td></tr><tr data-start="778" data-end="889"><td data-start="778" data-end="809" data-col-size="sm"><strong data-start="780" data-end="806">Dimensions (H &#xD7; W &#xD7; D)</strong></td><td data-col-size="md" data-start="809" data-end="889">11.25 in &#xD7; 5.1 in &#xD7; 5.1 in (28.58 cm &#xD7; 12.95 cm &#xD7; 12.95 cm)</td></tr><tr data-start="890" data-end="1001"><td data-start="890" data-end="921" data-col-size="sm"><strong data-start="892" data-end="902">Weight</strong></td><td data-col-size="md" data-start="921" data-end="1001">2.80 lbs (1.2 kg)</td></tr><tr data-start="1002" data-end="1113"><td data-start="1002" data-end="1033" data-col-size="sm"><strong data-start="1004" data-end="1019">Sound Level</strong></td><td data-col-size="md" data-start="1033" data-end="1113">42&#x2013;54 dBA</td></tr><tr data-start="1114" data-end="1225"><td data-start="1114" data-end="1145" data-col-size="sm"><strong data-start="1116" data-end="1138">Energy Consumption</strong></td><td data-col-size="md" data-start="1145" data-end="1225">15W</td></tr><tr data-start="1226" data-end="1338"><td data-start="1226" data-end="1257" data-col-size="sm"><strong data-start="1228" data-end="1249">Operating Voltage</strong></td><td data-col-size="md" data-start="1257" data-end="1338">120V, 60 Hz</td></tr><tr data-start="1339" data-end="1451"><td data-start="1339" data-end="1370" data-col-size="sm"><strong data-start="1341" data-end="1356">Cord Length</strong></td><td data-col-size="md" data-start="1370" data-end="1451">6 ft (1.8 m)</td></tr><tr data-start="1452" data-end="1563"><td data-start="1452" data-end="1483" data-col-size="sm"><strong data-start="1454" data-end="1475">Placement Options</strong></td><td data-col-size="md" data-start="1483" data-end="1563">Floor, table, countertop, wall, or ceiling (mounting kit included)</td></tr><tr data-start="1564" data-end="1675"><td data-start="1564" data-end="1595" data-col-size="sm"><strong data-start="1566" data-end="1579">Operation</strong></td><td data-col-size="md" data-start="1595" data-end="1675">Indoor use only</td></tr><tr data-start="1676" data-end="1787"><td data-start="1676" data-end="1707" data-col-size="sm"><strong data-start="1678" data-end="1704">Construction Materials</strong></td><td data-col-size="md" data-start="1707" data-end="1787">Polycarbonate, ABS, PBT, Steel, Aluminum Alloy</td></tr></tbody></table></div><hr data-start="1789" data-end="1792"><h3 data-start="1794" data-end="1831" id="maintenance--replacements">&#xA0;<strong data-start="1801" data-end="1831">Maintenance &amp; Replacements</strong></h3><div tabindex="-1"><table data-start="1833" data-end="2213"><thead data-start="1833" data-end="1928"><tr data-start="1833" data-end="1928"><th data-start="1833" data-end="1865" data-col-size="sm"><strong data-start="1835" data-end="1848">Component</strong></th><th data-start="1865" data-end="1928" data-col-size="md"><strong data-start="1867" data-end="1885">Recommendation</strong></th></tr></thead><tbody data-start="2024" data-end="2213"><tr data-start="2024" data-end="2118"><td data-start="2024" data-end="2055" data-col-size="sm"><strong data-start="2026" data-end="2043">Recharge Cell</strong></td><td data-col-size="md" data-start="2055" data-end="2118">Replace every <strong data-start="2071" data-end="2082">2 years</strong> (24/7 use)</td></tr><tr data-start="2119" data-end="2213"><td data-start="2119" data-end="2150" data-col-size="sm"><strong data-start="2121" data-end="2142">Photon Pre-Filter</strong></td><td data-col-size="md" data-start="2150" data-end="2213">Clean or replace every <strong data-start="2175" data-end="2187">6 months</strong> (24/7 use)</td></tr></tbody></table></div><hr data-start="2215" data-end="2218"><h3 data-start="2220" data-end="2252" id="features--indicators"><strong data-start="2227" data-end="2252">Features &amp; Indicators</strong></h3><div tabindex="-1"><table data-start="2254" data-end="2719"><thead data-start="2254" data-end="2312"><tr data-start="2254" data-end="2312"><th data-start="2254" data-end="2292" data-col-size="sm"><strong data-start="2256" data-end="2267">Feature</strong></th><th data-start="2292" data-end="2312" data-col-size="sm"><strong data-start="2294" data-end="2310">Availability</strong></th></tr></thead><tbody data-start="2371" data-end="2719"><tr data-start="2371" data-end="2429"><td data-start="2371" data-end="2408" data-col-size="sm">Fan Speed Options</td><td data-col-size="sm" data-start="2408" data-end="2429">5 levels (1&#x2013;5)</td></tr><tr data-start="2430" data-end="2487"><td data-start="2430" data-end="2467" data-col-size="sm">Dark Mode</td><td data-col-size="sm" data-start="2467" data-end="2487">&#x2714;</td></tr><tr data-start="2488" data-end="2545"><td data-start="2488" data-end="2525" data-col-size="sm">4-Hour Boost Mode</td><td data-col-size="sm" data-start="2525" data-end="2545">&#x2714;</td></tr><tr data-start="2546" data-end="2603"><td data-start="2546" data-end="2583" data-col-size="sm">Filter Replacement Indicator</td><td data-col-size="sm" data-start="2583" data-end="2603">&#x2714;</td></tr><tr data-start="2604" data-end="2661"><td data-start="2604" data-end="2641" data-col-size="sm">Recharge Cell Replacement Indicator</td><td data-col-size="sm" data-start="2641" data-end="2661">&#x2714;</td></tr><tr data-start="2662" data-end="2719"><td data-start="2662" data-end="2699" data-col-size="sm">Power On/Off</td><td data-col-size="sm" data-start="2699" data-end="2719">&#x2714;</td></tr></tbody></table></div><hr data-start="2721" data-end="2724"><h3 data-start="2726" data-end="2745" id="warranty">&#xA0;<strong data-start="2733" data-end="2745">Warranty</strong></h3><ul data-start="2747" data-end="2823"><li data-start="2747" data-end="2823"><p data-start="2749" data-end="2823"><strong data-start="2749" data-end="2776">2-Year Limited Warranty</strong><br data-start="2776" data-end="2779"><em data-start="2781" data-end="2823">(Parts only; terms and conditions apply)</em></p></li></ul>

Photon Model P3000X: Technical Specifications

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Puraclenz

Photon Model P3000X

Photon Purifiers

Puraclenz Photon Models: Placement Guide

Puraclenz Photon Models: Safety Certifications

Puraclenz Photon models- Replacement Parts and Regular Maintenance

Puraclenz Photon Models: Owner's Manual and Quick Start Guide

Puraclenz Photon How-To Replace

Puraclenz Photon Models: Technical Specifications

What is the difference between the Puraclenz Photon models?

Photon Models P750, P1500, P3000

What does the Puraclenz Photon do?

What is PCO technology and how does it work?

What is the Recharge Cell?

Do Puraclenz products replace chemical surface cleaners?

How long does it take the Photon to purify the air?

How does the Puraclenz Photon work?

Where is the best place to put the unit?

Should I place the Photon on the floor?

How can I use my HVAC system to my advantage?

How do closed doors and walls affect the purifier?

I have multiple units. Where should I place them?

Should I place the unit near open windows or other devices?

Should I run my Photon continuously?

Puraclenz Photon Placement Guide

What are the Puraclenz Photon replacement parts and their maintenance schedules?

How do I clean or replace the Photon Pre-Filter?

What do the indicator lights mean for maintenance?

How do I replace the Recharge Cell?

What cleaning precautions should I take?

Replacement Parts and Regular Maintenance

Pre-Filter Indicator Light

Recharge Cell Indicator Light

Indicator Lights & Parts Replacement Guide

Photon Model P3000X: Owner's Manual and Quick Start Guide

Photon 750: Technical Specifications

Photon 1500: Technical Specifications

Photon 3000: Technical Specifications

Photon Safety Certifications

Manuals, Certifications and Technical Specifications

How does the Puraclenz Core 750 help to purify the air and surfaces in my home or business?

Puraclenz Core 750 Owner's Manual and Quick Start Guide

Puraclenz Core 750 Placement Guide

Core Model C750: Safety Certifications

Puraclenz Core 750- Replacement Parts and Regular Maintenance

Puraclenz Core 750 How-To Replace

Puraclenz Core 750 Technical Specifications

Why the Puraclenz Core 750 Excels at Treating Mycotoxins Compared to Standard HEPA Purifiers

How does the Puraclenz Core 750 purify my air and surfaces?

What problems does the Puraclenz Core 750 solve?

What makes the Puraclenz Core 750 smart and efficient?

What proof is there of the Core 750's performance?

Where should I place my Puraclenz Core 750 for maximum effectiveness?

How long does it take for the purifier to become fully effective?

What are the Puraclenz Core 750 replacement parts and how often should they be replaced?

What do the indicator lights for replacement parts mean?

How do I clean and maintain my Puraclenz Core 750?

What are some important notes and precautions?

Puraclenz Core 750: Replacement Parts & Regular Maintenance FAQs

Filter Replacement

Recharge Cell Replacement

Lamp Replacement

Puraclenz Core 750: How to Replace Parts

What are mycotoxins and why are they a concern?

How are standard HEPA purifiers limited in treating mycotoxins?

How does the Puraclenz Core 750's multi-stage approach provide a superior solution?

What is the proof of the Core 750's effectiveness against mold and mycotoxins?

Core Purifiers

Puraclenz Core 750 Troubleshooting FAQs

Puraclenz Photon Troubleshooting FAQs

Photon Installation FAQs

Puraclenz Photon power and environmental requirements

Parts Replacement Instructions for Puraclenz Core 750

How often should I replace the Photon filter and cell?

Why does my Core 750 have a faint smell when I first plug it in?

What does the red UV Lamp Replacement light mean?

Why is my operational light off, or why does the unit have no power?

What does the red flashing PCO Replacement light mean?

The blue light on top has turned off. Is my unit still working?

What do the indicator lights on top of my Puraclenz Photon mean?

What should I do if only the red lightbulb icon is flashing or on?

What should I do if only the red filter light icon is flashing?

Can I turn off the green power light?

My green operational light is flashing. Is that normal?

My fan speed seems low. Is that normal?

The blue light inside has turned off. Is my unit still working?

How do Puraclenz units keep my environment safe?

Where should I place my Puraclenz unit(s) in my home or business?

What impact do open windows and exterior doors have on the technology?

What is the recommended height for wall-mounted units?

How do closed interior doors and other closed spaces affect the technology?

How do common materials and environmental factors impact Puraclenz technology?

My space has a specific environment. How will that impact my purifier's coverage?

Electrical Requirements

Environmental Requirements

Puraclenz Photon Power and Environmental Requirements

How do I replace the Core 750 Filter?

How do I replace the Core 750 Lamp?

Puraclenz Part Replacement Instructions

How often should I clean or replace the pre-filter?

How do I clean the pre-filter?

What do the indicator lights mean?

Photon Pre-Filter

How often should I replace the Recharge Cell?

Recharge Cell

Photon Maintenance Schedules & FAQs

Installation & Troubleshooting

Orders & Shipping FAQs

Returns & Exchanges FAQs

Puraclenz Warranty FAQs

Puraclenz Warranty, Registration, and Limitations

How do I know if my Puraclenz order went through?

When will my order ship and arrive?

Where does Puraclenz ship?

How much does shipping cost?

How will my order ship?

How do I track my order?

My order shows “Delivered” but I haven’t received it. What do I do?

What if my shipment arrives damaged?

How do I cancel my order?

How do I change my shipping address?

How do I get support for Puraclenz products bought on Amazon?

My tracking number shows no information, what do I do?

Does Puraclenz offer Express Shipping?

How to Make a One-Time Purchase

What is the Puraclenz return policy?

How do I qualify for a refund?

What voids the refund policy?

What items are not eligible for a refund?

How do I start a return?

Can I exchange my purchase for a different model?

How do I cancel an order?

Can I return a Refurbished Purifier?

What is the Puraclenz warranty?

How do I activate my warranty?

What information do I need to register my warranty?

How do I get warranty service?

What is the process for a warranty claim?

What is the Puraclenz Protection Plan (PPP)?

When can I purchase the Puraclenz Protection Plan?

Warranty & Protection Plan FAQs

Orders & Fulfillment

What proof of efficacy can you show me?

How do Puraclenz purifiers help to address mold problems?

How do I leave a product review?

Refurbished Purifiers FAQs

What is the difference between the Puraclenz Air Purifiers?

How does Puraclenz's patented PCO technology, used in all our Photon and Core  purifier models compare to other air and surface purification technologies?

What is the difference between the Photon and the Core?

Comparison of the Models

What is a Puraclenz-certified refurbished air purifier?

How are the purifiers refurbished?

Are refurbished units eligible for returns or promotions?

Do refurbished units come with a warranty?

Multi-step process recommendations

How do the Photon and Core purifiers help with mold and mycotoxin problems?

Do Puraclenz ions eliminate mold spores?

What is the proof of Puraclenz's effectiveness against mold?

General Information

How do I manage or change my subscription?

Can I pay for a subscription using Affirm?

Will I be notified before my subscription ships?

Is shipping free for subscriptions?

Can I return a subscription delivery?

What if I can't log in to my account?

Can I use a discount code on my subscription?

Are subscriptions or replacement parts covered by a warranty or money-back guarantee?