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Refurbished Purifiers FAQs

What is a Puraclenz-certified refurbished air purifier?

Puraclenz-certified refurbished purifiers are units that were originally purchased from Puraclenz.com and returned with minimal or no use, usually within 30 days of the original purchase. They offer excellent performance and are a great value.

How are the purifiers refurbished?

Each unit goes through a comprehensive multi-step refurbishment process. This includes a functional, visual, and cosmetic inspection, as well as rigorous performance testing. We only approve units that are in like-new condition for resale, giving you

Are refurbished units eligible for returns or promotions?

No. All sales are final for refurbished purifiers, and they are not eligible for our 30-day money-back guarantee. They are also not eligible for any promotional offers or discount codes, and express shipping fees are non-refundable.

Do refurbished units come with a warranty?

Yes! Your refurbished purifier includes a 2-year limited warranty against major defects in materials or workmanship, as long as it's used according to the Puraclenz User Guide. If you experience any issues, please contact us at [email protected].